Last updated: August 2026
Guide to Northeast ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use this website or get in touch about a trip, how we use it, and the choices you have.
Information we collect
When you submit an enquiry through our contact form, we collect the details you provide: your name, email address, phone number, proposed travel dates, group size and any message about your trip. If you write to us directly by email or WhatsApp, we receive whatever information is included in that conversation.
We also use Google Analytics to understand how visitors use this site (pages viewed, general location, device type). This data is aggregated and not tied to your name or contact details unless you separately submit an enquiry.
How we use your information
- To respond to your enquiry and discuss your trip, including proposing an itinerary and pricing.
- To plan and coordinate a booked trip with local guides, homestays, drivers and other service providers.
- To send you information relevant to a trip you've enquired about or booked.
- To improve this website, using anonymised analytics data.
We do not use your information for unrelated marketing without your consent, and we do not sell your information to third parties.
Who we share it with
To deliver a booked trip we share the relevant details (typically your name, travel dates and group size) with the local guides, homestays, drivers or permit agents involved in that specific itinerary. We do not share your contact details with anyone outside of what's needed to run your trip.
Cookies and analytics
This site uses Google Analytics, which sets cookies to distinguish visitors. You can opt out of Google Analytics tracking using browser extensions such as Google's own Analytics Opt-out Add-on, or by adjusting your browser's cookie settings.
Data retention
We keep enquiry and booking information for as long as needed to respond to you, deliver a trip, and meet any legal or accounting requirements afterwards. If you'd like your information deleted sooner, contact us and we'll action it, subject to any records we're required to keep.
Your rights
You can ask us at any time to tell you what information we hold about you, correct anything inaccurate, or delete it. Write to us at hello@guidetonortheast.com and we'll respond within a reasonable time.
Third-party links
This site may link to third-party sites (such as Instagram or Pinterest). We aren't responsible for the privacy practices of those sites, so we'd encourage you to review their own policies.
Changes to this policy
We may update this policy from time to time to reflect changes in how we operate or in applicable law. The "last updated" date at the top of this page will always reflect the latest version.
Contact us
Questions about this policy or your information can be sent to hello@guidetonortheast.com.